During this session, you will have an opportunity to jumpstart the career exploration process by completing the popular Myers-Briggs Type Indicator® (MBTI), Self-Directed Search®, and a Values assessment. You will be shown how to directly link these assessments to career exploration and enhancement. You will also have the option to follow-up with a career counselor […]
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Stress has a definite impact on the employee in the workplace. This workshop helps you learn how to recognize the signs of stress. It describes various techniques to help you manage stress effectively. The workshop will also guide you in developing a personal stress reduction plan. Sign Up Today!
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As a participant in this workshop, you will learn how Emotional Intelligence (EI) can determine career success more so than other kinds of “smarts.” You will learn how handling certain situations can help you become a more effective worker and a better communicator. More importantly, you will learn how enhancing your EI can move your […]
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At traditional retirement age, most adults have a third of their lives in which to invest their talents and interests. Many choose to do things they have always wanted to pursue but have not pursued before. The questions are: “How can you continue to lead an active and rewarding life in retirement?” and “What are […]
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You will learn how to strategically manage and advance you career by: exploring the individual factors that determine career satisfaction, understanding how to best investigate career options, realizing the importance of developing specific competencies, and knowing about the resources DOL provides you. You will also formulate specific steps that can move you in the direction […]
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The MBTI® (Myers-Briggs Type Indicator) is a self-assessment that helps you sort and characterize your preferences. Your personality “type” or preference profile becomes a valuable aid in helping you identify the kind of work that is ideal for you, helps you understand the differences in how people around you work, and provides you with rich […]
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This workshop is designed for intact groups such as the Career Enhancement Program (CEP) in which the mentor and mentee (CEP Participants) have been identified. Both parties will understand and clarify their roles and begin the process of developing effective mentoring relationships. Sign Up Today!
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An Individual Development Plan (IDP) is a plan for you to document the personal and professional development you want to achieve this year. It is your unique, personal view of your work and how you want to grow. It is an opportunity to enlist the help of others in your organization to achieve that development, […]
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In this workshop, you will be provided the guidelines for writing answers to federal application questions. How you answer these questions is critical because your responses determine how your application is ranked. This session will cover how to address the KSAs often requested in a federal vacancy announcement as well as the competency statements and/or […]
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This workshop will show you how to write a resume and what to include based upon key elements outlined in a job vacancy announcement. You will find out how to enhance your resume with the use of accomplishment statements. You will also learn how to format a resume to be input into USAJobs and how […]
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This workshop introduces selecting officials to the competency-based approach to interviewing. Participants will learn the difference between competencies and KSAs and how to develop relevant questions derived from the actual competencies needed to be effective on the job. Participants will develop competency-based questions using DOL job vacancy announcements and participate in structured interviewing role-plays. Sign […]
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If you really want the job, your preparation for the interview is a fundamental step to getting hired. What do employers really want? How are different types of interviews conducted? What kinds of questions will you be asked? How do you show that you are really qualified for the job? What questions should you ask […]
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This course teaches students the basics of negotiations. Students will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover: negotiation and facilitating communication; questions a person should ask and appropriate responses; and […]
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It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible and productive. This is a busy one-day workshop to help supervisors and managers create a more dynamic, loyal and energized workplace. This course is designed specifically to help busy managers and supervisors understand what employees […]
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Mentoring is a rewarding relationship that benefits the participants and the organization. The relationship is now seen as a process of two people working together for mutual gain and enrichment based on their shared experience. This course will provide the participant with the tools to understand the unique role of mentors in today’s workplace, determine […]
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Most people think the only message that will be heard is one of urgency. However, in today’s fast-paced world, even urgent messages may be ignored. Becoming an active listener will promote productivity and success by helping to extract important details from every message. This course will help participants become better listeners by demonstrating how listening […]
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Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization. Delegation is often one of the hardest skills […]
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If you are in line for a promotion, or are moving into management in your organization, this is a first step on the road to success. Now is the time for big picture thinking and sharing your vision with your team. Learn ways to communicate clearly and openly in order to get things done. Identify […]
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This one-day course is designed to expand the interviewing and related job preparation skills of participants, regardless of their workplace experience. Using a combination of instructor-led training, role-plays, case studies, and hands-on exercises, this course defines the steps to interviewing success Sign Up Today!
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This is a two-day overview of human resource issues facing today’s business owners, managers and human resource support staff. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. Sign Up Today!
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One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing and perhaps even relocating employees, it makes good sense to go one step further and make the new employee feel like they have made a good decision […]
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It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetings—they all take time. There has been a growing realization that we have to pay attention to the “process” elements of meetings, if we want them to be effective. With its focus on asking […]
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Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized […]
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This course focuses on improving articulation skills to facilitate better verbal communication. Participants will learn and practice techniques for improving enunciation, pronunciation, and verbalization. Sign Up Today!
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Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop […]
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Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. This workshop will help you identify some of the […]
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A workshop that uses the most respected and widely used best practices for federal and state workers. This two day training will Increase awareness of your unique aspects of diversity using the Four Key Dimensions of the Diversity Model. This model helps the employee determine which aspects are most influential at this point in their […]
Read MoreA workshop that will assist participants in understanding how to do business with the federal government, identifying how to write a sustainability plan, A-Z’s of Board Development and recruitment and more. Doing Business with the Department of Labor and other Federal Agencies Writing a Sustainability Plan (for Non Profits) Board Development & Recruitment What is […]
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A one day training to provide new supervisors & managers with proven practices and suggestions for moving from a team member role to a leadership role. Effective Performance Management & Appraisals Leadership Competencies 1 day 1 day Sign Up Today!
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A workshop that will assist participants in understanding the nature of violence in the workplace. Participants will write / create a response or draft of preventing violence in their workplace. Will also will assist participants in dealing with stress in the workplace. Preventing Violence in The Workplace Dealing with Stress In the Workplace 1.5 days […]
Read MoreA workshop that will assist participants in reacquainting officers in basic case management strategies, assist in understanding the demands of working with and for court involved youth, assist participants in understanding the typology of youth violence and also includes a 1/2 day workshop that uses current data from multi studies of youth to explore potentials […]
Read MoreA full day workshop that will assist participants in understanding the purposes of pre-screening, intake, and enrollment process. Learn the fundamentals of case management key roles and the Youth Development principles that apply to the case management process. Life Skills Training for the Offender Population Case Management 1 – Fundamentals Case Management 2 – Standards […]
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A full -day workshop that will assist participants in identifying with common workplace conflicts. This workshop is geared for the frontline employee. Although managers and supervisors can attend exercises will focus on employees who do not supervise. Basic Conflict resolution skills are highlighted. Communication Techniques for Managers Best Practices for Customer Service Effective Facilitation and […]
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An in depth workshop that covers nature of conflict and will assist participants in understanding the dynamics of negotiation and conflict resolution. This training is geared more for management although front line staff may participate. Problem Solving and Decision Making Leaders and Emotional Intelligence Transitioning into the role of a Supervisor Understanding Work Styles for […]
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A workshop that will assist participants in preparing their resumes for job search. In preparation for the workshop, participants are asked to bring an electronic file and a hard copy of their resume and a list of job searches to tailor their resume. Resume writing (re- entering the work force) Effective interviewing Techniques (re- entering […]
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