This one-day course is designed to expand the interviewing and related job preparation skills of participants, regardless of their workplace experience. Using a combination of instructor-led training, role-plays, case studies, and hands-on exercises, this course defines the steps to interviewing success Sign Up Today!
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This workshop is designed to present participants with strategies for listening to the voice of the customer, surpassing customer expectations, and increasing customer satisfaction. Participants will understand why it is important to please the customer. The course focuses on the behaviors, attitudes and communication techniques necessary for quality customer service with an emphasis on why […]
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