It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetings—they all take time. There has been a growing realization that we have to pay attention to the “process” elements of meetings, if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to “facilitate” rather than “instruct” or “manage” their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from “instructors” to “facilitators.” This course will help you gain the skills required to become an effective facilitator.